What does Privacy Cleaner do?

Privacy Cleaner is designed to protect you by cleaning up all the unwanted history data on your computer. With only one click, Privacy Cleaner allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat of your browser, and Window's temp folder, run history, search history, open/save history, recent documents, etc. 

With Privacy Cleaner's, you can easily erase the tracks of up to 200 applications, such as playlist of RealOne Player, Mediaplayer, QuickTime, recent files of Office, Acrobat, Winzip, Photoshop etc.

Privacy Cleaner can also let you customize what file(s) and folder(s) to be erased.  With Privacy Cleaner's Secure Erasing feature, you can erase the files completely , which can not be recovered by others. <Top>

What Operating System And Browsers Does Privacy Cleaner Support?

The supported Operating System include

•  Windows 2000

•  Windows XP

•  Windows 2003

•  Windows Vista

• Windows 7

The supported Browsers type include

• Internet Explorer 

• Firefox

• Netscape 

• AOL

• MSN

• Opera

• Mozilla

• Maxthon Browser

• Google Chrome

• Apple Safari<Top>

Why the index.dat file still exist after I erase them?

Index.dat stores information about what websites you have visited and what cookies have been saved, the index.dat files are always locked by the system when Windows is running and can not be deleted. You need to reboot your computer, Privacy Cleaner overwrites these index.dat files with blank characters, others can see nothing useful form these files after erasing, so you do not have to worry about it. <Top>

Can Privacy Cleaner erase the Search history when I click the Search button on Internet Explorer?

Yes, you can do that by checking the IE Autocomplete Memory item on Settings screen. <Top>

Why do the some browser history still there after erasing?

You should close all the browser windows before erasing, because the files can not be erased when they are in use. For MSN, AOL and Netscape, even you close all the windows of them, they may not close completely. please check the system tray (lower right area of the screen) to see if there is an icon of them, if you can find, click on it to close it. <Top>

Is your online order form secure?

Yes, it is 100% secure. <Top>

Do I have to pay for the upgrades?

No! All future upgrades are always free to registered Privacy Cleaner users! You do not have to pay again. <Top>

Do you provide volume discount or educational license?

Yes, please contact sales@privacycleaner.com for details. <Top>

What is File Shredder?

File Shredder is a small utility that will completely erase the contents of sensitive files and folders that you specify. When you delete a file from Windows, Windows just mark the file as deleted in file allocation table, but the data of the file is still in your hard disk, there are many tools available which can let others easily recover your sensitive files. File Shredder using Security Options to completely overwrites the contents of a file and then deletes it.<Top>

I don't have the credit card, where else can I buy it?

Please visit http://www.privacycleaner.com/order.htm for instructions for payment via Check/Money Order. <Top>

How long I will get my registration code after I place the order?

Once your order is accepted, your registration code will be sent to you immediately! Its a pretty painless process. (Please allow up to 2 hour for email delivery.) Please note that a delay could mean that the e-mail address given in your order form is invalid (due to misspelling, etc.). <Top>

Lost Registration Info Policy?

If you register, and for whatever reason, you do not receive an email with a registration code within a reasonable amount of time (24 hours for credit card payments or two weeks for other payments), please send an e-mail to registration@privacycleaner.com. Once we receive the request, we'll try to re-send your code as soon as possible! (Please include your Order# and as much order information as possible, as it will be easier to locate your order in the database.) <Top>

I registered the product several months ago, how do I get the lastest version?

You can download the latest version of Privacy Cleaner from http://www.privacycleaner.com/download.htm , and use your existing registration code to activate the license on the new version. Please uninstall all previous versions before installing an update. <Top>

What is Secure Erasing?

When you delete a file from Windows, Windows just mark the file as deleted in file allocation table, but the data of the file is still in your hard disk, there are many tools available which can let others easily recover your sensitive files. Privacy Cleaner can overwrite file with character zeros, ones and random numbers.

Privacy Cleaner implements the US Department of Defense DOD 5220.22-M and NSA clearing and sanitizing standard, once deleted with Privacy Cleaner, your file data is gone forever and can not be recovered. <Top>

What is Boss Key ?

Boss Key lets you to hide/show the browser windows and folder windows immediately by pressing the Hotkey Windows key +Z or Windows key + shift + Z. It's very useful when you are surfing some website , and then someone ( your boss or everyone you don't want to see your screen) walks in, you just press the Windows key and Z  keys, the browser windows and folder windows will all disappear, and when they go, you can press Windows key +shift +Z, these screen will show again. <Top>

How can I uninstall Privacy Cleaner?

There are two ways to uninstall Privacy Cleaner:
1. Make sure Privacy Cleaner is Closed, Right Click on the System Tray Icon (next to your clock) and click exit.
2. Click Start ->Programs-> Privacy Cleaner->Uninstall Privacy Cleaner
3. Click Start ->Settings->Control Panel -> Add/Remove Programs-> Privacy Cleaner

If you have any other questions unlisted, please feel free to contact us at support@privacycleaner.com