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123 CD Extractor Frequently Asked Questions
1. What is 123 CD Extractor
for?
2. How to install 123 CD
Extractor?
3. How to launch it?
4. How to uninstall it from
my computer?
5. How to set the output
directory when converting CD to audio files?
6. How to rename the default
tracks' names?
7. What's the limitation of
trial version?
8. Is technical support
free?
9. If I purchase this
program, how much do future upgrades cost?
10. Is your online order
secure?
11. What are values for
registered users?
12. I have lost my code, how
can I get it again?
13. I have placed an order,
when will I get the software?
14. I have a question, how
do I?
1. What is 123 CD
Extractor?
123 CD Extractor is a piece of software for ripping audio CD
tracks, converting audio formats. It supports ripping CDs to
MP3, WAV, WMA, APE and OGG files.
2. How to install 123 CD Extractor?
Before the installation, please see System
Requirements first to make sure that your PC meets the
conditions.
Find the setup package you have downloaded from the website.
It's an exe file, double click it to run it, then follow the
prompts to finish the installation procedure.
After the installation, there is a shortcut created on the
desktop and under the programs group, see it from "Start >
Programs > 123 CD Extractor".
3. How to launch it?
When the 123 CD Extractor is installed successfully on to your
computer, there should have a shortcut created on the desktop,
you may double click it to launch it. You may also run it from
"Start > Programs > 123 CD Extractor > 123 CD
Extractor".
4. How to
uninstall it from my computer?
For Windows 9x, Me, NT, 2000, please click "Start > Settings >
Control Panel" .
For Windows XP, please click "Start > Control Panel".
Click the item "Add/Remove Programs", then select "123
CD Extractor" from the list and click the "Remove" button to uninstall
it.
5. How to set the output
directory when converting CD to audio files?
Before ripping CDs to audio files, you can click "output
directory" button to set the output directory of audio files.
6. How to rename the
default tracks' names?
The default tracks' names are "Tracks1" , "Tracks2", "Tracks3",
...
If you want to change these default named tracks, you may double
click the item, then enter a different name when an input box is
activated.
You can also click the list to highlight it, click the menu item
"CD Ripper > Edit Tracks Name" to activate the input box.
7. What's the
limitation of trial version?
The trial version will only allow you check the first 5 tracks.
8. Is
technical support free?
Yes, the technical support is completely free. As to the
registered users, we will try to reply all the messages within
24 hours. As to the unregistered users, we do not guarantee that
all the messages will be replied although we will try our best.
9. If I
purchase this program, how much do future upgrades cost?
The software is shareware for one-time registration fee only.
You will get all the future's versions for free.
10. Is your
online order secure?
Yes, it's VeriSign secure.
11. What are values for registered users?
Registered users will get the following values,
-
Permission of keeping the software for permanent using
-
Immediate registration code when the order was passed
-
Detailed registration instructions within 24 hours by email
- Free
technical support by email
- Free
upgrade to the future versions
-
Discount prices for ordering our other products
12. I have lost my code, how can I get it
again?
Please
click here to send a message to
us for resending the registration instructions to you. Make sure
the following fields are included in the message.
- Order ID:
________________________
- Exact Date:
______________________
- Full Name:
_______________________
- Email Address:
___________________
- Zip Code:
________________________
- Post Address:
____________________
13. I have placed an order, when will I
get the software?
You will get the registration name and code as soon as the order
is finished! If you have not get the registration name and code,
and also have not get the registration email within 24 hours, it
may because that your email address is not correct or not
reachable! You can send an email to us for resending it with the
order ID and correct email address included.
14. I have a
question, how do I?
Please
click here to send the question
to us.
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